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Overview
Shipped Items: Items purchased unassembled, To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Once the cabinet is assembled it can no longer be returned (even if it is unassembled and repackaged).
Local Delivery: Items purchased already assembled may be returned for up to 120 days for a full refund as long as it is in original condition (meaning – no damage to the cabinet; scratches, dents, chips, holes or any other defect). Beyond 120 days will be at the discretion of the manager on duty.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back prior to confirmation that the item can be returned from our customer support line: 410-609-7077
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 days.
Late or missing refunds
If you haven’t received a refund yet, and you received a confirmation email of your pending refund from us.
Then contact your credit card company, it may take some time before your refund is officially posted.
There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at billing@currentcab.com and we will be glad to help.
Clearance items
Only regular priced items may be refunded. Clearance items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged upon receipt. If your item has been shipped it must be inspected at the time of receipt and a claim must be filed with the shipper (UPS, FEDEX, Freight Company). Please take pictures of the damage, and note on the receiving bill of lading from the freight company that the item was damaged. Please notify us as well right away and we will be happy to assist you to make sure that you get whatever replacement item you would need. billing@currentcab.com (410) 609-7077. If you need to exchange an item for a different size or for any other reason, please contact us: send us an email at billing@currentcab.com (410)609-7077 beofre sending your item to: Current Cabinetry 4820 Seton Dr. #M-N Baltimore, MD 21215.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a credit memo with your store credit amount will be emailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will need to send the refund to the gift giver..
Shipping returns
To return your product, once you have received authorization from our customer support as outlined above, you should mail your product to: 4820 Seton Dr #M-N Baltimore, MD 21215
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
We recommend using a trackable shipping service or purchasing shipping insurance to protect against loss or damage during the return shipping process.
Need help?
Contact us at billing@currentcab.com for questions related to refunds and returns.